Privacy policy

 Last updated: September 18, 2026

This Privacy Policy explains how Leshems Jewelry ("Leshems Jewelry," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit leshemsjewelry.com (the "Site"), contact us, request a quote, create an account, arrange or place an order, or otherwise use our services.

1. Who we are

Leshems Jewelry is the controller of the personal information described in this Privacy Policy, except where another party acts as an independent controller.

Leshems Jewelry
23 Tuval Street, Room 310
Ramat Gan 52522, Israel
Email: leshem@leshemsjewelry.com

2. Personal information we collect

Depending on how you interact with us, we may collect the following categories of personal information:

Information you provide directly

  • Contact details, such as your name, email address, telephone number, billing address, and shipping address.
  • Quote and inquiry information, including the jewelry, gemstone, size, design, budget, timing, or other requirements you choose to provide.
  • Communications with us through forms, email, telephone, WhatsApp, or customer support.
  • Account information, if you create or use a customer account.
  • Order and transaction information, including items requested or purchased, order history, delivery details, and related correspondence.
  • Marketing preferences, such as whether you wish to receive news, collection updates, or promotional communications.

Payment card and payment-account information is processed by the relevant payment provider. We generally do not receive or store complete payment-card numbers.

Information collected automatically

When you use the Site, we and our service providers may automatically collect information such as:

  • IP address, browser type, device type, operating system, language, country or approximate location, and time zone.
  • Pages, products, and collections viewed; searches; referring pages; links selected; and interactions with the Site.
  • Cookie identifiers, session information, and similar online identifiers.
  • Information used to diagnose errors, maintain security, prevent fraud, and measure Site performance.

Information received from service providers

We may receive information from Shopify, payment providers, delivery providers, analytics and advertising partners, social or messaging services, and other vendors that help us operate the Site and provide our services.

3. How we use personal information

We may use personal information to:

  • Operate, maintain, secure, and improve the Site.
  • Respond to inquiries and quote requests.
  • Provide jewelry, gemstone, design, customization, appraisal, production, delivery, and customer-support services.
  • Create and manage customer accounts.
  • Arrange, process, fulfill, and document orders and payments.
  • Communicate about requests, orders, services, deliveries, returns, or support matters.
  • Detect, investigate, and prevent fraud, abuse, security incidents, or unlawful activity.
  • Analyze Site usage and improve navigation, content, products, and customer experience.
  • Send marketing communications where permitted and in accordance with your preferences.
  • Measure advertising performance and present relevant advertising through Meta and Google, subject to applicable consent and opt-out requirements.
  • Comply with legal, tax, accounting, regulatory, and recordkeeping obligations and protect our legal rights.

4. Legal bases for processing

Where the GDPR, UK GDPR, or similar law applies, we rely on one or more of the following legal bases:

  • Contract: processing needed to respond to a request, provide a quote, or provide products or services.
  • Legitimate interests: operating and improving the Site, providing support, securing our systems, preventing fraud, and understanding our business, where those interests are not overridden by your rights.
  • Legal obligation: complying with tax, accounting, consumer-protection, law-enforcement, and other legal requirements.
  • Consent: for certain cookies, advertising, or marketing activities where consent is required. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.

5. How we disclose personal information

We may disclose personal information to service providers and partners that assist us, including:

  • Shopify, which hosts and powers the Site and related commerce services.
  • Payment processors, banks, fraud-prevention providers, accountants, and professional advisers, when applicable.
  • Shipping, courier, fulfillment, insurance, and delivery providers, when applicable.
  • Meta Platforms and Google for analytics, advertising, measurement, and related services, subject to applicable privacy choices.
  • Globo Smart Product Filter & Search and Globo Request for Quote for store search, filtering, and quote-request functionality.
  • WhatsApp and GetButton.io when you choose to communicate with us through the WhatsApp contact option.
  • Technology, hosting, security, support, and communications providers necessary to operate our business.

We may also disclose information:

  • To comply with applicable law, regulation, legal process, or lawful governmental request.
  • To investigate or prevent fraud, security incidents, or violations of our terms.
  • To protect the rights, property, safety, or interests of Leshems Jewelry, our customers, or others.
  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate protections.

We do not sell personal information for monetary consideration. Some disclosures involving advertising cookies or identifiers may be treated as a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws even when no money is exchanged. Where such laws apply, we provide the rights and choices required by law.

6. Cookies and similar technologies

We and our service providers use cookies, pixels, tags, local storage, and similar technologies for purposes that may include:

  • Essential Site operation, security, customer accounts, quote requests, carts, and checkout functionality.
  • Remembering settings and preferences.
  • Performance measurement and analytics.
  • Advertising, attribution, and campaign measurement through services such as Meta and Google.

Where required, we request consent before using non-essential cookies. You can also control cookies through your browser settings. Blocking cookies may affect certain Site features.

For additional information and privacy controls, you may review:

7. Marketing communications

If you subscribe to updates or otherwise consent to marketing, we may send information about products, collections, services, and offers. You may unsubscribe using the link in a marketing email or by contacting us at leshem@leshemsjewelry.com .

Administrative or service communications relating to an inquiry, quote, account, or order are not marketing messages and may continue when necessary.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining order and business records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, fraud-prevention, and security obligations.

Retention periods vary according to the type of information, the nature of the relationship, legal requirements, and whether the information is needed to establish, exercise, or defend legal claims. When information is no longer required, we delete, anonymize, or securely restrict it as appropriate.

9. International transfers

Leshems Jewelry is based in Israel. Our service providers may process personal information in Israel and in other countries, including countries where Shopify, Meta, Google, and their service providers operate.

Where required, we use or rely on appropriate safeguards for international transfers, such as adequacy decisions, contractual protections, or other lawful transfer mechanisms. Privacy and data-protection laws in a destination country may differ from those in your country.

10. Your privacy rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information.
  • Request restriction of, or object to, certain processing.
  • Receive certain information in a portable format.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing, targeted advertising, sale, or sharing activities.
  • Lodge a complaint with an appropriate privacy or data-protection authority.

These rights may be subject to legal limitations and exceptions. To exercise a right, email leshem@leshemsjewelry.com. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

Residents of the European Economic Area or the United Kingdom may also contact their local supervisory authority. Individuals in Israel may contact the Israel Privacy Protection Authority. Information about the Authority is available at https://www.gov.il/en/pages/legislation.

11. Automated decision-making

We do not use customer personal information to make decisions based solely on automated processing that produce legal or similarly significant effects. Shopify, payment providers, or fraud-prevention providers may use limited automated tools to identify potentially fraudulent or abusive activity.

12. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children

The Site and our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children under 18. If you believe that a person under 18 has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

14. Third-party links and services

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices. We encourage you to review the relevant third-party privacy policy before providing information.

15. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, legal requirements, or other circumstances. The updated version will be posted on the Site with a revised "Last updated" date. Material changes may be communicated in another appropriate manner where required.

16. Contact us

For questions, privacy requests, or complaints, contact:

Leshems Jewelry
23 Tuval Street, Room 310
Ramat Gan 52522, Israel
Email: leshem@leshemsjewelry.com